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Frequently Asked Questions (FAQ)

Do I have to pay at the time of booking?

No, it is charged 5 days before arriving at the apartment, until then you can cancel for free.

How will I collect the apartment keys?

Our apartments use code lockers to collect keys. You will receive the instructions in confirmation email, also in check in email 7, 3 and 1 day before the arrival date.

Do I have to pay the security deposit?

We block € 50 security deposit on the card with which the reservation is made, it is unlocked once the apartment is checked. Our returning clients, who have already booked with us, do not pay the deposit.

Are there bed linen and towels in the apartment?

Yes, the price of the reservation includes bed linen and towels.

At what time will the apartment enter and exit?

Check-ins in our apartment from 4:00 p.m. and check-out before 12:00 p.m.

Can I enter the apartment earlier or leave later?

You can enter 2 hours before or leave 2 hours later for a supplement of € 10. You will receive an email of check in 7,3,1 days before your arrival where you can contract early entry or late departure.